FAQs - COLORS LION
Note: If you have any questions about our products, please read our instructions for use.
firstNote: We do not offera telephone consultation.
Shipping and payment
- What are the shipping costs?
- Can paints and varnishes also be picked up on site?
- Goods are damaged or wrong item - what to do?
- General information about returning the order
What are the shipping costs?
Deliveries to Germany:
We want you to receive your order quickly and cheaply. For this reason, shipping within Germany is FREE.
We want you to receive your order quickly and cheaply. For this reason, shipping within Germany is FREE.
Deliveries to other EU countries:
For shipping to other EU countries, we charge a flat rate of €4.90 per package. Shipping normally takes 3-5 working days. Shipping is with DPD.
International deliveries:
The duration of shipping to international areas depends heavily on the destination country. A flat rate of €15 per package will be charged.
For shipping to other EU countries, we charge a flat rate of €4.90 per package. Shipping normally takes 3-5 working days. Shipping is with DPD.
International deliveries:
The duration of shipping to international areas depends heavily on the destination country. A flat rate of €15 per package will be charged.
Can paints and varnishes also be picked up on site?
No, that's not possible. Please use our color lion online shop.
The goods arrived damaged or I received the wrong item - what should I do?
If the goods arrived damaged or you received the wrong item, please contact us by email at va@farbenloewe.de.
Of course we will ensure that you receive the correct item as quickly as possible. In this case we will send you a return label. There are no additional costs for you.
General information about returning the order
If you cancel the order, you can return the goods within 14 days without giving a reason. Please note the right of withdrawal.
Please send the goods to the following address:
Please send the goods to the following address:
__________________
Colors Lion GmbH
Dittelsdorfer Straße 12
02763 Zittau
Dittelsdorfer Straße 12
02763 Zittau
__________________
As soon as we have received the goods and checked them, you will receive a corresponding credit note from us within a few days.
Products and application
- I would like a telephone consultation, where can I find a telephone number?
- Is it possible to get samples of different shades?
- Do you also produce special colors on request?
- How many sqm do I need for x sqm?
I would like a telephone consultation, where can I find a telephone number?
We do not offer individual customer advice. Please use our Product Finder.
Is it possible to get samples of different shades?
No, that's not possible. Please use the illustrations for our products and the RAL color chart.
Do you also produce special colors on request?
No, we only produce according to RAL Classic, with the exception of the pearl and luminous tones. All available colors can be seen in the product selection .
How many liters do I need for x m2?
Consumption is always indicated on the product page.It is best to use the integrated quantity calculator:
Quantity calculator
m² First measure the desired area. To calculate the square meters of a room, measure the length and then the width. If the room is 4.5 meters wide and 10 meters long, all you have to do is multiply the two numbers together. The result is 4.5 x 10 = 45 square meters.
You need 0 liters
The information relates to a layer. If there are several layers, more paint must be expected.
.Hilfe 🖐